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Ruguna CollegeRuguna CollegeVocational Training Institute
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Programme detail

Certificate in ICT Support & Networking

A support-focused route into troubleshooting, office systems, connectivity, and digital service delivery.

Award

Certificate

Duration

12 months

Learning mode

Weekend

School of ICT Support & Digital Operations

Who it is for

Learners seeking a practical entry point into IT support, helpdesk, and operations environments.

Learning outcomes

  • Troubleshoot common devices, networks, and digital office tools.
  • Support users with basic systems administration tasks.
  • Document issues and deliver dependable frontline support.

Entry requirements

  • UCE or equivalent
  • Basic English communication

Module structure

  • Computer systems
  • Networking basics
  • Office productivity
  • Customer support
  • Practical attachment

Career opportunities

  • Helpdesk assistant
  • ICT support officer
  • Field support technician

Assessment model

  • Quizzes
  • Assignments
  • Practical tasks
  • Final assessment

Tools and equipment

  • Smartphone or laptop
  • Internet access for selected sessions
  • Notebook and practical materials where relevant

Tuition and intakes

UGX 1,380,000 total

Planned intake months: January, May, September

Certification

Certificate in ICT Support & Networking

Take the next step

Ready to apply for Certificate in ICT Support & Networking?

Review requirements, download the prospectus, or continue directly into the admissions form.

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